The role of interaction for caller satisfaction in telenursing: A quantitative study

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Authors

  • Marie Mattisson Linköping University
  • Sussanne Börjeson Linköping University
  • Kristofer Årestedt Linnaeus University
  • Malou Lindberg Linköping University

Keywords:

Telenursing, Telephone nursing, Interaction, Interpersonal relations, Patient satisfaction, Communication, Nursing care

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Author Biographies

Sussanne Börjeson, Linköping University

Professor

Kristofer Årestedt, Linnaeus University

Professor

Malou Lindberg, Linköping University

Ass. prof.

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Published

2022-06-20

Issue

2022: The 7th International Collaboration for Community Health Nursing Research conference: Community nursing towards sustainable health

Section

Nursing workforce

License

Copyright (c) 2022 Marie Mattisson, Sussanne Börjeson, Kristofer Årestedt, Malou Lindberg

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.